top of page
< Back

Strategic Evaluation and Selection of Emerging Technologies for AIGPT Integration

Category

Wholesale Retail & Trade

Duration

16 hours

Strategic Evaluation and Selection of Emerging Technologies for AIGPT Integration

About This Course

LU1- Perform cost-benefit analysis and evaluation of the Technology Trends in Retail LU 2: Researching and Monitoring Emerging Technologies LU 3: Assessing and Selecting Emerging Technologies

What You'll Learn

The retail sector is in need of comprehensive training programs due to several reasons, including staying competitive, adapting to evolving industry trends, and addressing challenges posed by emerging technologies. Key reasons for retail employers to invest in training include the following: – To enable employees to deliver exceptional customer service and drive customer satisfaction and loyalty by training them in effective communication, problem-solving, and customer-centric strategies. – To optimize operations, enhance customer experiences, and stay ahead of the competition, by training employees to utilize and integrate technologies like AI, GPT, IoT, and AR/VR. – To contribute to more efficient retail operations by providing employee training on best practices, inventory management, and loss prevention. – To demonstrate an employer’s commitment to their staff’s growth and success by investing in employee development and providing opportunities for skill enhancement and career advancement. – To stay informed about industry trends and adapt to changing market conditions effectively, by providing regular training to employees. – To minimize risks and protect both employees and the business by providing training on topics such as workplace safety, data protection, and legal compliance. – To develop a positive company culture that promotes teamwork, collaboration, and shared values, leading to improved morale, increased productivity, and a more successful business overall, by implementing a well-designed training program.

Relevant Job Role(s)

AI Assistant Specialist, Customer Support Agent, Content Creator, Digital Marketing Executive, Administrative Assistant, Chatbot Developer, Productivity Trainer, and roles involving AI-enhanced communication, automation, and content generation across business and tech sectors.


Minimum Entry Requirement

Basic understanding of digitalisation and keen interest to learn about upcoming digital AI technologies. Fluent spoken and written English as the course is in english medium

Price

Course fee before subsidies

650

Singaporeans aged 39 years old and below, and Singapore Permanent Residents

383.50

253.50

Net fee after subsidy w 9% GST
Singaporeans aged 40 years old and above
bottom of page