Dear Training Providers,
We are pleased to inform you that the course enrolment data in TPGateway will be integrated with the SkillsFuture Credit (SFC) system effective 30 Jan 2021.
2. With this integration, your trainees will be able to make SFC claim submission for the course using the enrolment record without having to key in course details (i.e. course title and course start date) as an option.
3. Please note that this integration will only be available for course runs that you have uploaded course enrolment in TPGateway.
4. Do also note that SFC claims are required to be submitted before the course start date.
5. As we are experiencing high call volume, we would like to encourage you to refer to our self-help materials and FAQs before contacting us via our support channels. The self-help materials and FAQs are constantly being revised based on the queries received and can be found here and here, respectively.
6. If you are facing technical issues or have trouble logging into TPGateway, please contact us at our feedback portal (https://portal.ssg-wsg.gov.sg/feedback) or via our hotline (Tel: 6785 5785).
7. For any other TPGateway updates, kindly refer to “Announcements and Circulars” section on www.tpgateway.gov.sg.